Sunset Luxury Limousines

I am so disappointed in Sunset Limo because I have been using them since my high school prom days. I booked my service 7 months in advance, confirmed my details a week in advance, and then spoke to someone the night before the wedding to confirm the details again. We had a 5:30pm scheduled pick-up time and at 5:25pm we called the office just to make sure everything was still ok. We were given the driver's phone # and at 5:30pm were informed that he was running 10 minutes late. 10 minutes passed and we called again and he said he would be another 8-9 minutes. At that point I didn't have another 8-9 minutes to spare so the bellman at the hotel summoned us some cabs and off we went to the church. Yes, I showed up to the CATHEDRAL in a cab! But I wasn't about to let it ruin my day. When I called the manager a few days later to talk about a refund he had no idea that they had even botched the service. Then when I asked him to refund the first hour of service and pay for my cab fare, he (Darren) went off the wall. He began yelling at me and he was so aggressive that I couldn't get a word in... so I hung up... sobbing in tears. I had to have my husband (who happens to be an attorney) email him. Then, of course, he was the utmost professional and gave us the refund I requested... what a schemer. In the meantime, Darren had the poor driver call me and offer to refund me out of his own pocket. He explained that he could probably get the money together within a couple weeks. Darren, we didn't contract with your driver directly, I purchased a service (or lack thereof) from you! How distasteful to run a business like that. The no-show limo did not ruin my wedding day, but the conversation, or rather berating I received from Darren sure did ruin my morning. He ended op offering us a coupon for a free service which we declined. We don't have any interest in using their services ever again. Rule #1: Don't berate clients when YOU screwed up their service!

DO NOT USE these guys!! They lost my reservation after a follow up call just a week before, they double billed me. and their two party busses were poorly maintained with peling paint and rust. What a way to screw up a wedding.

Sunset Limo arrived in a clean limo and on time. However the driver was trying to get members of the wedding party to sign for the limo while we were still finishing up pictures outside the church. He was trying to be professional but it was distracting and should have been handled differently. The limo looked great but lacked enough AC for a wedding party of 20 in July. I would recommend trying a party bus for this size group in the future!

Great customer service and we appreciated the driver really let us enjoy, sit back and not have to worry about a single thing. Our guests relayed that they felt very taken care of and were treated like royalty. This company really knows how to deliver when it comes to knowing how to treat their clients. Thank you so much for making the transportation on our special day so worry free. Great Transportation/Limo Vendor!!!

We were so happy we chose Sunset Luxury Limousines for our wedding day. They did an absolutely wonderful job from making of the reservation to dropping us off at our destination on our wedding day. The driver was professional, friendly, easy to work with, and he even gave us an extra 30 minutes free as they was no one after us. We would use them again in a heartbeat if we needed a limo for another event. We would highly recommend them for your wedding day or any other occasion you are celebrating.

Overall we enjoyed our one-way ride from the reception to the hotel. It was a bit of a struggle to get the whole thing nailed down. We were quoted their "best price" and after struggling with a different company we decided on sunset (whom we have used numerous times in the past). What we ended up paying was a lot less than their "best price" quote but I wasn't going to complain!

What a relief to have the shuttle take our guests to and from the church and reception. Not a long trip, but the flexibility of continuous shuttle service was so handy for our guests as well as the groomsmen. Thank you!

He was extremely nice and helpful. He seemed to be the lead and stayed in touch with the groom's limo to ensure he was where he needed to be. The day of my wedding, I had a change in locations that the limos had to go too. There was no problem, no extra cost, and my guests told me the chauffeurs was wonderful.

We took a limo from the ceremony venue to the reception venue. Everything with the limosine went as well as could be expected. The only thing missing that was detailed in the contract was that there was supposed to be a red carpet and just married signs and there wasn't.

I dont know how well they compare price wise to others. i suppose right in the middle...but they provide great services and are a joy to work with

Great service from Sunset Luxury.We went with the Just Married Package and got a Chrysler 300C.Driver arrived on time and the limo was very nice on the inside,came with champagne and red carpet.They have a very friendly,professional staff and that's why i will definitely hire them again.

After a few emails I was able to book Sunset Limo. I was a little nervous when I didn't get a confirmation, but I contacted them and they sent it right over. They were right on time and were patiently waited while we took pictures. The limo was very nice, clean and well kept. The driver was very friendly and happy to oblidge when we asked him to make some extra stops for pictures.

Very nice and professional.

The customer service over the phone was great. The value for cost is expensive when renting a limo, so it average, but our limo and driver were great. Speaking of the driver, he was just so nice and seemed to have a good time with us. We would use this service again, for sure.

We used Sunset Luxury on our wedding day, and also booked a stretch limo for our parents on the night of the rehearsal dinner.The service was impeccable,the cars are just gorgeous and have very neat interior.They made our wedding run smoothly because they where on time, courteous,and made the experience very special!

This was about the only limo service that we could find to just take us one way for one hour. Their rates are very reasonable. Driver was nice, but was not informed that we had already paid in full. Price included red carpet, just married signs, champagne, and balloons in our wedding colors. I thought that the wedding package added a lot of value! $135 before tip. My only complaint is that we did not get the exact limo that we requested. We had requested a white Chrysler 300 and got a black stretch SUV.

It was a little pricey for a one-way trip to the airport in an excursion, but it ended up being totally worth it! The driver had champagne and balloons for us, and when my husband left my bag in his friend's car and we were already 15 min. away, the driver turned around and went back, at no extra charge. He was very friendly and professional, and the car was immaculate and comfortable. We would use them again!

They were prompt and very flexible with timing and when to leave the reception.